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· As soon as you tap on the option, wireless from your device display screen, you will receive a prompt to type the credentials ( Wireless network username and password)
· Double check to make sure that you enter the credentials in the right space
· Once you type the username and password suggest you to tap on the connect tab
· As you wait you can view a green check mark that appears on your device display screen. It is an indication that the network connection is successful and active
For more info contact go.roku.com/technical support team to resolve the issue.