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Consider if you are not having an app but just a website, it would make it difficult for users to use your app. Imagine a user has to switch their systems, type in your website and then search for the desired product. It would make the process more exhausting, but having a mobile app, they just have to tap on the icon and tada! It's there. That’s why it is important to have a mobile app and that too with Alibaba Clone features.