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In these testing times of a pandemic, variety in cuisines and discounts provided by food delivery services have become a blessing in disguise. According to a report by Technavio, the global food delivery industry will grow by $215 billion in the next five years with a 12% annual growth rate.
As change becomes constant, development of applications has become the norm. Using Uber Eats as a successful example, we will see the steps behind creating a food delivery app.
Components of the app
Design - The application must have simple navigation with an adaptive layout accessible through various devices. Developers should ensure that images of food items are displayed with optimal size on Android as well as iOS platforms.
Food outlets - Utmost priority must be given to partner with the leading hotels and quick-service restaurants. Information about the menu, prices and availability must be displayed transparently.
Promo codes - A separate layer should be given for customers to see the different promo codes available. Users must keep in mind that discounts and offers vary according to the time, market situation and the financial situation of the restaurant.
Payment gateway - Delivery apps have to tie-up with banks to offer multiple payment solutions (debit cards, credit cards, net banking). Cash on Delivery can be given as an option. Care should be taken to keep the financial details of the users secure.
Delivery agents - A separate app should be created for Delivery executives to track orders through electronic mapping. Assurance in minimum earnings, flexibility in choosing operating hours and health insurance must be provided.
Reviews - Feedback and ratings by customers should be shown clearly. Integration with social media sites would be a plus point.
Additional features - Options such as custom search, order tracking, loyalty programs and geo-location should be provided.