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How To Troubleshoot HBO GO on Apple TV?

If you're having issues with HBO GO on your Apple TV, try the steps below, retrying the action that wasn't working after each step. 

Step 1: Update your software

Make sure your software is up to date.

  • Apple TV (4th generation): On your Apple TV, to Settings > System > Software Updates > Update Software. Also, go to the App Store and see if there's an update for HBO GO.  
  • Apple TV (2nd or 3rd generation): On your Apple TV, go to Settings > General > UpdateSoftware. activate hbo gohbo go login


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